Privacy Policy

1. Information We Collect

When you make a booking or create an account, we collect your name, email address, phone number, and payment details (processed securely by Paystack — we never store card numbers). We also collect information about your bookings, preferences, and how you use our website.

2. How We Use Your Information

We use your information to process bookings and payments, send booking confirmations and reminders, personalise your experience, respond to enquiries, and improve our services. We do not sell your personal data to third parties.

3. WhatsApp Communications

If you provide a WhatsApp number, we may send booking confirmations, reminders, and relevant updates via WhatsApp. You can opt out at any time by contacting us.

4. Data Security

All data is transmitted over SSL encryption. Payment processing is handled entirely by Paystack, who are PCI-DSS compliant. We store your data on secure servers and restrict access to authorised personnel only.

5. Your Rights

You have the right to access, correct, or delete your personal data at any time. To exercise these rights, contact us at hello@lustrohomes.com.

6. Contact

For any privacy-related questions, contact us at hello@lustrohomes.com.